Your bottom line starts with your front line.

Summary

This quote emphasizes the importance of prioritizing and investing in the employees who directly interact with customers or clients. It suggests that the success and profitability of a business ultimately depend on the performance and satisfaction of the front-line workers. By providing them with proper training, support, and empowerment, businesses can improve customer service, increase customer retention, and ultimately boost their bottom line. This quote highlights the significance of recognizing the frontline employees as a crucial asset and aligning their efforts with the company's overall goals and objectives.

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