Quote by Roger Staubach

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

At a car dealership, the person who sells the car is the her

Summary

This quote highlights the importance of customer service and the interconnected roles of different individuals within a business. In a car dealership, the salesperson is often seen as the hero because they make the sale and earn a commission. However, the quote suggests that the mechanics who service the car play a crucial role too. If the mechanics do not fulfill their responsibility and the car isn't serviced well, customers will be dissatisfied and unlikely to return. It emphasizes the significance of fulfilling promises and meeting customer expectations beyond just the initial sale.

Topics

By Roger Staubach

Liked the quote? Share it with your friends.

Random Quotations

I want to state upfront, unequivocally and without doubt: I

I want to state upfront, unequivocally and without doubt: I do not believe that any racial, ethnic or gender group has an advantage in sound judging. I do believe that every person has an equal opportunity to be a good and wise judge, regardless of their background or life experiences.

Sonia Sotomayor

There are some circles in America where it seems to be more

There are some circles in America where it seems to be more socially acceptable to carry a hand-gun than a packet of cigarettes.

Katharine Whitehorn

Science is global. Einstein's equation, E=mc2, has to reach

Science is global. Einstein's equation, E=mc2, has to reach everywhere. Science is a beautiful gift to humanity, we should not distort it. Science does not differentiate between multiple races.

I can achieve that by personally relating the words that I a

I can achieve that by personally relating the words that I am saying to something I have known in my life.

A fox may steal your hens, Sir, a whore your health and penc

A fox may steal your hens, Sir, a whore your health and pence, Sir, your daughter rob your chest, Sir, your wife may steal your rest, Sir, a thief your goods and plate. But this is all but picking, with rest, pence, chest and chicken; it ever was decreed, Sir, if lawyer's hand is feed, Sir, he steals your whole estate.

You have to perform at a consistently higher level than othe

You have to perform at a consistently higher level than others. That's the mark of a true professional.

Life has a practice of living you, if you don't live it.

Life has a practice of living you, if you don't live it.

None are so old as those who have outlived enthusiasm

None are so old as those who have outlived enthusiasm

Henry David Thoreau

Music is the effort we make to explain to ourselves how our

Music is the effort we make to explain to ourselves how our brains work. We listen to Bach transfixed because this is listening to a human mind.

Mahomet established a religion by putting his enemies to dea

Mahomet established a religion by putting his enemies to death; Jesus Christ by commanding his followers to lay down their lives

Religion Christianity

The American Republic will endure until the day Congress dis

The American Republic will endure until the day Congress discovers that it can bribe the public with the public's money.

Alexis de Tocqueville

I believed the only thing that could turn around this govern

I believed the only thing that could turn around this government spending and mounting debt would be if the people rose up.