Companies that give excellent service reward employees for providing it.

Summary

This quote highlights the importance of excellent customer service in companies and the need to motivate employees to provide such service. It suggests that companies should acknowledge and reward employees who consistently deliver outstanding service to customers. By incentivizing and recognizing exceptional performance, companies can create a culture of customer-centricity and motivate employees to go above and beyond in their service efforts. This approach not only benefits customers who receive excellent service but also encourages employee engagement and satisfaction, leading to positive outcomes for the company as a whole.

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