Efficiency tends to deal with Things. Effectiveness tends to deal with People. We manage things, we lead people

Summary

This quote highlights the distinction between efficiency and effectiveness. Efficiency is concerned with accomplishing tasks and optimizing processes, focusing on the material aspects of managing resources and completing objectives. On the other hand, effectiveness revolves around leading and influencing people, emphasizing interpersonal skills, the development of employees, and achieving goals through effective communication and collaboration. While efficiency deals with managing "things" in a systematic manner, effectiveness emphasizes the importance of leading and empowering individuals to foster a productive and motivated workforce.

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