Quote by Micheal Mescon

Be it furniture, clothes, or health care, many industries today are marketing nothing more than commodities -- no more, no less. What will make the difference in the long run is the care and feeding of customers.

Be it furniture, clothes, or health care, many industries to

Summary

This quote emphasizes that in today's competitive market, various industries may offer similar products or services, ultimately becoming commodities. The real differentiating factor that determines long-term success is how businesses treat and cater to their customers. Rather than focusing solely on the product itself, businesses should prioritize the care and attention they provide to their customers to create lasting relationships. By ensuring excellent customer service and addressing their needs and desires, companies can establish loyalty and forge connections that set them apart from their rivals in the industry.

Topics

Customer Service / Sales

By Micheal Mescon

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