Quote by Peter Drucker

The most important thing in communication is hearing what isn't said.


The most important thing in communication is hearing what is

Summary

This quote emphasizes the significance of non-verbal communication and the ability to interpret unspoken messages. It suggests that simply listening to words is insufficient for effective communication; understanding the emotions, intentions, and hidden meanings behind them is crucial. Paying attention to tone, body language, and other subtleties can reveal a deeper understanding of the message being conveyed. By being attuned to what is unsaid, we can bridge gaps in communication and truly connect with others.

By Peter Drucker
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