There is an increasingly pervasive sense not only of failure, but of futility. The legislative process has become a cruel shell game and the service system has become a bureaucratic maze, inefficient, incomprehensible, and inaccessible.

Summary

This quote highlights the growing sentiment of disappointment and hopelessness in society. It suggests that not only are people feeling unsuccessful, but they are also perceiving their efforts as pointless. The remark specifically criticizes the legislative process, characterizing it as a deceitful game. Additionally, it critiques the service system for being bureaucratic, convoluted, ineffective, difficult to understand, and hard to access. Overall, the quote portrays a prevailing sense of frustration and disillusionment with the efficacy and functionality of political and administrative institutions.

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