If you have lower than a ten percent turnover, there is a problem. And if you have higher than, say 20%, there is a problem.

Summary

This quote suggests that both very low and very high employee turnover rates indicate problems within a company. If the turnover rate is below ten percent, it implies that employees are not leaving, which could mean there is a lack of growth or opportunity for advancement. On the other hand, if the turnover rate exceeds 20 percent, it implies there are issues leading to a high attrition rate, such as poor workplace culture, dissatisfaction, or ineffective management. Therefore, the ideal turnover rate falls within the moderate range, reflecting a healthy balance between employee retention and growth.

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