Quote by Erwin Frand

The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?

The question is, then, do we try to make things easy on ours

Summary

This quote raises the important question of whether our priority should be striving for personal convenience or prioritizing the satisfaction and ease of our customers. It challenges us to consider whether we should prioritize short-term personal comfort or long-term success and customer loyalty. Ultimately, this quote highlights the significance of customer-centric thinking and the potential trade-offs in making decisions that genuinely serve our customers' needs.

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