Quote by Steve Leonard

Rule number one: The customer is always right. Rule number two: If the customer is wrong, see rule number one!

Rule number one: The customer is always right. Rule number t

Summary

This quote highlights the importance of prioritizing customer satisfaction in business. The first rule suggests that the customer should be treated as infallible and their preferences should be respected. The second rule implies that even when the customer is mistaken or unreasonable, their needs and opinions should still be addressed and accommodated. This quote emphasizes the significance of placing the customer at the forefront of decision-making, aiming to maintain a positive and service-oriented approach for the success of a business.

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By Steve Leonard

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