Tell me what brand of whiskey that Grant drinks. I would like to send a barrel of it to my other generals.
The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says I; The leader says WE. The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, GO; the leader says lets, GO!
It's a matter of ABC: When we encounter ADVERSITY, we react by thinking about it. Our thoughts rapidly congeal into BELIEFS. These beliefs may become so habitual we don't even realize we have them unless we stop to focus on them. And they don't just sit there idly; they have CONSEQUENCES. The beliefs are the direct cause of what we feel and what we do next. They can spell the difference between dejection and giving up, on the one hand, and well-being and constructive action on the other. The first step is to see the connection between adversity, belief, and consequence. The second step is to see how the ABCs operate every day in your own life.
The drive to resist compulsion is more important in wild animals than sex, food, or water. He found that captive white-footed mice spent inordinate time and energy just resisting experimental manipulation. If the experimenters turned the lights up, the mouse spent his time turning them down. If the experimenter turned the lights down, the mouse turned them up. The drive for competence or to resist compulsion is a drive to avoid helplessness.