Quote by Sanjay Kumar

So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation.

So if you're a customer today, the same person who came in t

Summary

This quote emphasizes the importance of a consistent and reliable customer experience throughout the entire buying process. It suggests that the individual who initially presented and explained the technology to the customer will continue to play a crucial role in ensuring a successful implementation. By maintaining continuity in the team, the customer can benefit from a stronger understanding of their needs and a more seamless transition from sales to implementation.

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By Sanjay Kumar

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