Quote by Jim Cathcart

More business is lost every year through neglect than through any other cause.

More business is lost every year through neglect than throug

Summary

This quote suggests that the primary reason for losing business is not due to external factors or intense competition, but rather due to the lack of attention and neglect of existing customers. It emphasizes the significance of maintaining strong customer relationships and meeting their evolving needs. Neglecting customers can lead to decreased customer satisfaction, retention, and ultimately a loss of business. Thus, the quote underscores the importance of consistently nurturing and prioritizing customer relationships to ensure long-term success and profitability.

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By Jim Cathcart

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