In my column series 'The Main Thing,' I often talk about how Internet technology can improve the way people communicate - both within a business and between a business and its customers and partners.

Summary

This quote suggests that internet technology has the potential to enhance communication in various contexts, such as internal communication within a company or external communication with customers and partners. The speaker, in their column series, explores and discusses how internet technology enables these improvements, emphasizing its significance in facilitating efficient and effective communication.

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