Quote by Robert Townsend
A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong -- that's healthy.
Summary
This quote emphasizes the importance of healthy conflict within the workplace. A good manager understands that conflict is bound to arise, but it shouldn't be completely eradicated. Instead, they focus on managing and channeling the energy of conflicts in a productive manner. The quote suggests that if employees feel comfortable challenging their superiors openly, it fosters a positive work environment. Encouraging constructive criticism and open dialogue allows for the exploration of different perspectives and ultimately leads to better decision-making and growth within the organization.