Quote by John A. Hannah
The greatest ability in business is to get along with others and influence their actions. A chip on the shoulder is too heavy a piece of baggage to carry through life.
Summary
This quote emphasizes the importance of interpersonal skills and effective communication in the business world. It suggests that being able to build positive relationships with others, as well as persuading and influencing their actions, is a crucial ability for success. Additionally, the quote highlights the detrimental effect of carrying negative attitudes or resentments, symbolized by a "chip on the shoulder," throughout one's life. It implies that letting go of such baggage is necessary for personal and professional growth.