Quote by Ken Blanchard
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.
Summary
This quote suggests that in order for a manager to be seen as effective and supportive, they should aim to have four positive interactions for every negative interaction with their team members. Building a positive working environment requires providing sufficient encouragement and praise to counterbalance criticism or negative feedback. This approach helps foster motivation, morale, and productivity amongst employees, as it focuses on recognizing strengths and achievements while minimizing discouragement. Ultimately, maintaining a four to one positive to negative contact ratio can contribute to a healthier and more successful manager-employee relationship.
Topics
Positive
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