Quote by Charles Prestwich Scott
When you say you'll meet someone at 11:00 AM, be there at 10:45. When you promise a check on the 30th, send it on the 28th. Whatever you agree to do, do it a bit more. Start with your employees, then extend it to everyone you deal with. News will soon get around that you are a person of your word.
Summary
This quote emphasizes the importance of punctuality and going the extra mile in fulfilling commitments. By arriving early or completing tasks before deadline, it shows reliability and accountability. The quote underscores the significance of keeping promises and exceeding expectations not only with employees but also with all individuals encountered. Such actions build a reputation as someone who can be trusted, leading to positive word-of-mouth recommendations.