Quote by Ross Perot
Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Summary
This quote emphasizes the importance of engaging in direct conversations with customers. It highlights the potential oversight of many companies who fail to listen to the needs, wants, and feedback of their customers. By spending ample time interacting with customers face to face, businesses can gain valuable insights, understand customer preferences, and identify areas for improvement. This practice enables companies to build stronger relationships, enhance their products or services, and ultimately meet the expectations of their customer base.
Topics
Business
By Ross Perot