Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

The greatest glory in living lies not in never falling, but in rising every time we fall.

Ralph Waldo Emerson

I came to live in a country I love; some people label me a defector. I have loved men and women in my life; I've been labeled the bisexual defector. Want to know another secret? I'm even ambidextrous. I don't like labels. Just call me Martina.

Martina Navratilova, Martina Nav

I once absent-mindedly ordered Three Mile Island dressing in a restaurant and, with great presence of mind, they brought Thousand Island Dressing and a bottle of chili sauce

Terry Pratchett

Hopefully with each thing that you do you're learning something, you're growing, and you're pushing yourself a little harder in some way or another. So I think you'd be in real trouble if each new thing that you create didn't feel like 'Oh, wow. I feel like I'm doing something a little different this time.'

Rian Johnson

Christian, you are the state lottery, the cure for cancer, and the three wishes from Aladdin's lamp all rolled into one

E.L. James

'The Christmas Song,' by Nat King Cole, is not only a masterful performance to me it just sounds like the holidays. I've never sung it, because Nat's version is so perfect. I gotta leave it alone.

Harry Connick, Jr.

I'm not mad about movies, there are too many people involved in the making of them, and they lack a definitive creative focus.

David Bailey

I believe that the Bible is the literal word of God. And I say no, it's not, Dad. Well, I believe that it is. Well, you know, some people believe they're Napoleon. That's fine. Beliefs are neat. Cherish them, but don't share them like they're the truth.

Bill Hicks

French novels generally treat of the relations of women to the world and to lovers, after marriage consequently there is a great deal in French novels about adultery, about improper relations between the sexes, about many things which the English public would not allow.

Lafcadio Hearn

God she hated the dance. A blow to the cheek one minute and discussing a romantic getaway the next. It was the one step forward, two steps back waltz. She wanted to scream. Sitting on the side of the bed, Claire allowed herself tears and swallowed

Aleatha Romig

A spirit to find fault is an enemy to your peace and comfort, and also to the happiness of those around you. It is the key to your destruction.

Source Unknown

Thou camest out of thy mother's belly without government, thou hast liv'd hitherto without government, and thou mayst be carried to thy long home without government, when it shall please the Lord. How many people in this world live without government, yet do well enough, and are well look'd upon?

Miguel de Cervantes