Quote by Estee Lauder
When you stop talking, you've lost your customer. When you turn your back, you've lost her.
Summary
This quote emphasizes the importance of communication and engagement in maintaining a strong relationship with customers. It suggests that when one stops actively engaging and conversing with a customer, they risk losing their attention and interest. Similarly, if one behaves dismissively or shows disinterest by turning their back on the customer, it can result in losing their trust and loyalty. This quote highlights the need for continuous customer engagement and attentive listening to foster lasting relationships.
Topics
Communication
By Estee Lauder