Quote by Mark Twain
I think a compliment ought to always precede a complaint, where one is possible, because it softens resentment and insures for the complaint a courteous and gentle reception.
Summary
This quote suggests that when giving feedback or expressing dissatisfaction, it is important to start with a compliment, whenever possible. By offering praise first, it helps to reduce negative emotions and increases the likelihood of the complaint being received in a more respectful and receptive manner. This approach aims to maintain a courteous and gentle tone, promoting better communication and understanding between the parties involved.
Topics
Pessimism
By Mark Twain
Liked the quote? Share it with your friends.
