Quote by Carlos Ghosn

You want to make sure this particular car is going to please the customer and then you're going to be rewarded with something that is going to please the shareholder.

You want to make sure this particular car is going to please

Summary

This quote speaks to the importance of addressing customer satisfaction in order to benefit the company and its shareholders. By ensuring that a specific car model is designed with the customer's preferences and needs in mind, the company is more likely to receive positive feedback and loyalty, ultimately resulting in increased sales and profits. Prioritizing customer satisfaction is vital for achieving long-term success while also considering the interests of shareholders who expect a return on their investment.

By Carlos Ghosn

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