Robert Crandall Quotes
A collection of quotes by Robert Crandall.
Robert Crandall is a retired American businessman who served as the CEO and Chairman of American Airlines from 1985 to 1998. Under his leadership, Crandall revolutionized the airline industry by introducing the first computerized reservation system and implementing the frequent flyer program. He was known for his innovative strategies, such as yield management, which maximized revenue and efficiency. Crandall's tenure at American Airlines saw significant growth and success, solidifying the company's position as a major player in the aviation industry. Since his retirement, he has remained active in various business ventures and consulting roles.