The key is not to prioritize what's on your schedule, but to schedule your priorities.
Listen with your eyes for feelings.
Listen with the intent to understand, not the intent to reply.
Strength lies in differences, not in similarities.
Historically, the family has played the primary role in educating children for life, with the school providing supplemental scaffolding to the family.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
Management is efficiency in climbing the ladder of success leadership determines whether the ladder is leaning against the right wall.
Leadership is a choice, not a position.
THE MOMENT OF CHOICE A moment of choice is a moment of truth. It's the testing point of our character and competence.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
In the last analysis, what we are communicates far more eloquently than anything we say or do.
There are three constants in life... change, choice and principles.
If you're proactive, you don't have to wait for circumstances or other people to create perspective expanding experiences. You can consciously create your own.
Wisdom is your perspective on life, your sense of balance, your understanding of how the various parts and principles apply and relate to each other. It embraces judgment, discernment, comprehension. It is a gestalt or oneness, and integrated wholeness.
It's easy to say no! when there's a deeper yes! burning inside.
Private victories precede public victories. You can't invert that process any more than you can harvest a crop before you plant it.
Seek first to understand and then to be understood.
Management works in the system; Leadership works on the system.
Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals.
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