Quote by Tom Peters

For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

For the blue-collar worker, the driving force behind change

Summary

This quote highlights the different factors influencing change for blue-collar workers and office workers. Blue-collar workers saw the advent of factory automation and programmable machine tools as the driving force behind change in their industry. On the other hand, office workers experienced change through office automation using computer technology. This included the implementation of various systems such as enterprise-resource-planning, groupware, intranets, extranets, expert systems, the web, and e-commerce. The quote emphasizes how technological developments have shaped and impacted different sectors of the workforce, bringing about changes specific to each profession.

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