Managers in all too many American companies do not achieve the desired results because nobody makes them do it.

Summary

This quote suggests that a lack of accountability in American companies is a significant reason behind the failure of managers to achieve desired outcomes. The absence of enforced expectations or consequences allows managers to escape responsibility for their actions or inaction. As a result, there is a potential absence of motivation and drive to achieve the desired results, leading to subpar performance. The quote highlights the importance of establishing a culture of accountability in organizations to ensure managers are held to performance standards and incentivized to deliver positive outcomes.

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