Quote by Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Summary
This quote emphasizes the importance of creating exceptional customer experiences. When a company delivers a remarkable product or service, customers are inclined to share their positive experiences with others through word of mouth. This form of communication holds immense influence, as people trust recommendations from friends and acquaintances more than any other form of advertising. Therefore, by focusing on creating outstanding experiences, businesses have the potential to leverage the power of word of mouth and achieve growth and success.
Topics
Experience
By Jeff Bezos