Summary
This quote, often attributed to comedian and commentator Erma Bombeck, humorously suggests that a consumer refers to someone who is unhappy or dissatisfied with a certain aspect of their shopping experience. It playfully implies that consumers are individuals who may have encountered an issue or problem while shopping, leading them to feel sore or annoyed. While the quote is lighthearted, it emphasizes the importance of understanding and addressing consumer concerns to ensure customer satisfaction and loyalty.