Summary
This quote suggests that emotions should be kept separate from business interactions, except when emotions are the core focus of the business itself. In most cases, emotions are seen as distractions and can hinder rational decision-making. However, there are certain businesses that thrive on evoking emotions, such as those involved in entertainment, marketing, or customer service. In such cases, emotions become an integral part of the business strategy and play a crucial role in attracting and engaging customers. Overall, the quote highlights the importance of understanding when and how emotions should be considered in the context of business.
Topics
Business
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