Quote by James Cash Penney
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
Summary
This quote suggests that if a merchant focuses on delivering excellent service to the public, they need not worry about competition. By prioritizing the needs and satisfaction of their customers, the merchant becomes invaluable and establishes a strong reputation. By exceeding expectations and consistently providing quality goods or services, customers are likely to choose them over competitors. The quote emphasizes that a merchant's success lies in genuinely serving the public, fostering customer loyalty and minimizing the impact of competition.
Topics
Business
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