Quote by Cesar Ritz

Never say no when a client asks for something, even if it is the moon. You can always try, and anyhow there is plenty of time afterwards to explain that it was not possible.

Never say no when a client asks for something, even if it is

Summary

This quote emphasizes the importance of maintaining a positive and customer-centric attitude in client interactions. It suggests that rather than denying a client's request outright, one should always give it a try and make an effort to fulfill their needs. Even if the requested task seems impossible, engaging in this collaborative and problem-solving approach allows for better communication and understanding. If the desired outcome cannot be achieved, there's still ample opportunity to provide a clear explanation and explore alternative solutions.

Topics

Business

By Cesar Ritz

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