Quote by Cesar Ritz
Never say no when a client asks for something, even if it is the moon. You can always try, and anyhow there is plenty of time afterwards to explain that it was not possible.
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Summary
This quote emphasizes the importance of maintaining a positive and customer-centric attitude in client interactions. It suggests that rather than denying a client's request outright, one should always give it a try and make an effort to fulfill their needs. Even if the requested task seems impossible, engaging in this collaborative and problem-solving approach allows for better communication and understanding. If the desired outcome cannot be achieved, there's still ample opportunity to provide a clear explanation and explore alternative solutions.
Topics
Business
By Cesar Ritz