Quote by L.L. Bean
No sale is really complete until the product is worn out, and the customer is satisfied.
Summary
This quote implies that a successful sale can only be deemed as complete when two conditions are met: the product has been fully utilized and worn out, and the customer is genuinely content with their purchase. It suggests that true satisfaction lies not only in selling a product, but also in ensuring its longevity and fulfilling the needs of the customer. It emphasizes the importance of developing and maintaining a positive customer experience throughout the entire lifecycle of a product, rather than just focusing on the initial sale.
Topics
Business
By L.L. Bean