Quote by James Cash Penney

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

A store's best advertisement is the service its goods render

Summary

This quote emphasizes the significance of excellent customer service in promoting a store. It suggests that regardless of any external promotional efforts, the real advertisement lies within the quality of the goods and the service provided to customers. The quote implies that customer satisfaction is crucial for the success and reputation of a store. By consistently delivering exceptional service, a store can build strong customer loyalty and a positive brand image, leading to long-term success and favorable word-of-mouth recommendations.

Topics

Future

By James Cash Penney

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