Quote by Louis B. Lundborg
If when a businessman speaks of minority employment, or air pollution, or poverty, he speaks in the language of a certified public accountant analyzing a corporate balance sheet, who is to know that he understands the human problems behind the statistical ones? If the businessman would stop talking like a computer printout or a page from the corporate annual report, other people would stop thinking he had a cash register for a heart. It is as simple as that -- but that isn't simple.
Summary
This quote highlights the importance of effectively communicating human issues rather than relying solely on statistical analysis. By using the language of a certified public accountant, a businessman may appear detached and insensitive to the real problems affecting people's lives. The quote suggests that if the businessman can shift their communication style to express empathy and understanding, they will be able to bridge the gap and show that they genuinely care. It emphasizes the need for a more compassionate and relatable approach to connect with others on a deeper, more personal level.