Quote by Erwin Frand
The question is, then, do we try to make things easy on ourselves or do we try to make things easy on our customers, whoever they may be?
Summary
This quote raises the important question of whether our priority should be striving for personal convenience or prioritizing the satisfaction and ease of our customers. It challenges us to consider whether we should prioritize short-term personal comfort or long-term success and customer loyalty. Ultimately, this quote highlights the significance of customer-centric thinking and the potential trade-offs in making decisions that genuinely serve our customers' needs.
Topics
Business
By Erwin Frand